I had the pleasure to attend a really insightful webinar offered by Margit Takacs last week. It was a good reminder that when change managers step into the increasingly global arena of business, the success of their change initiatives hinges not just on their ability to lead but also on their cultural intelligence (CQ). This… Read More »
In organizational dynamics, change management is frequently viewed as a situational tool, taken out of the managerial toolbox when the horizon of change looms. While acknowledging the value of change management practices, this perspective inadvertently confines their scope to mere episodic interventions. However, the reality of today’s business environment, characterized by rapid evolution and constant… Read More »
Imagine a bustling company poised to roll out a new Quality Management System (QMS) as part of an ISO certification effort. The goal? Sharpening the competitive edge for marketing leverage while enhancing operational quality. Yet, as deadlines tighten and process owners juggle their day jobs with new demands, it becomes increasingly clear: the real challenge… Read More »
I recently encountered again a common misperception in our field. During the initial kick-off workshop of a significant transformation project, someone approached me with an expectation: that the Organizational Change Management (OCM) team would be the most vocal and visible, leading the charge with speeches, presentations, and training sessions. This expectation is not uncommon; after… Read More »