One frequent observation from the projects I support is that project teams and their sponsors often adopt an insular approach. They decide against involving their target groups in the change process. They usually do this consciously to “not burden” the business or avoid interference with the project’s target product. But that’s short-sighted. While it may… Read More »
Observing numerous change projects, I’ve noted a common phenomenon: as practitioners we often present change as one-directional and absolute. I have for example accompanied a few global restructurings as well as launches of new admin organizations including Global Business Services (GBS). This thinking leads us to see the world black and white – an impacted… Read More »
Netflix engaged its viewers better than any other media offer—be it traditional television broadcasters or other streaming services. But Netflix’s success isn’t just rooted in its offering interesting content. Netflix excels at captivating global audiences. As change managers, we can draw valuable lessons from Netflix’s narrative techniques, but we must also be cautious to avoid… Read More »
Simon Sinek‘s concept of the “infinite game” challenges us to rethink our approach to many things – including key concepts in business and leadership. Unlike finite games, where the rules are fixed, and the endpoint is clear, infinite games are fluid, with no definitive finish line. In my own experience leading change initiatives, I’ve often… Read More »