Netflix engaged its viewers better than any other media offer—be it traditional television broadcasters or other streaming services. But Netflix’s success isn’t just rooted in its offering interesting content. Netflix excels at captivating global audiences. As change managers, we can draw valuable lessons from Netflix’s narrative techniques, but we must also be cautious to avoid… Read More »
Simon Sinek‘s concept of the “infinite game” challenges us to rethink our approach to many things – including key concepts in business and leadership. Unlike finite games, where the rules are fixed, and the endpoint is clear, infinite games are fluid, with no definitive finish line. In my own experience leading change initiatives, I’ve often… Read More »
A recent post by the inspiring team behind Corporate Rebels emphasized a common challenge in today’s workplaces: the cognitive overload from all that happens around you and what it does to your productivity. While it made me think about myself (and my browser, just to stay with the metaphor…), I also found it to pose… Read More »
Recently, a sponsor approached me, suggesting that as a change manager, I should be the face of the latest organizational change initiative. While I’m no stranger to the spotlight and enjoy time on stage I found this a prime opportunity to clarify a common misconception: the role of a change manager is not to be… Read More »
Recently, I had the privilege of leading a training session focused on the art of giving and receiving feedback. This experience not only reaffirmed the transformative power of effective feedback but also brought to light a stark reality: many teams and individuals rarely exercise their “feedback muscle.” As a change manager, feedback is integral to… Read More »
In a previous discussion on the critical role of active listening in change management, I touched upon the foundational skills needed to truly hear and understand the concerns and needs of those affected by organizational changes. Building on that concept, it’s important to recognize that effective change managers must evolve from mere listeners to skilled… Read More »
I had the pleasure to attend a really insightful webinar offered by Margit Takacs last week. It was a good reminder that when change managers step into the increasingly global arena of business, the success of their change initiatives hinges not just on their ability to lead but also on their cultural intelligence (CQ). This… Read More »
In organizational dynamics, change management is frequently viewed as a situational tool, taken out of the managerial toolbox when the horizon of change looms. While acknowledging the value of change management practices, this perspective inadvertently confines their scope to mere episodic interventions. However, the reality of today’s business environment, characterized by rapid evolution and constant… Read More »
Imagine a bustling company poised to roll out a new Quality Management System (QMS) as part of an ISO certification effort. The goal? Sharpening the competitive edge for marketing leverage while enhancing operational quality. Yet, as deadlines tighten and process owners juggle their day jobs with new demands, it becomes increasingly clear: the real challenge… Read More »
I recently encountered again a common misperception in our field. During the initial kick-off workshop of a significant transformation project, someone approached me with an expectation: that the Organizational Change Management (OCM) team would be the most vocal and visible, leading the charge with speeches, presentations, and training sessions. This expectation is not uncommon; after… Read More »