Using AI to support Change (I)

With the launch of hashtag#ChatGPT by OpenAI, artificial intelligence has received a major boost in both day-to-day application and public awareness/discourse. I have started experimenting with ChatGPT quite intensely and would like to touch on the potential of recent AI developments in change management in a few posts over the next weeks. As a large… Read More »

70% of change initiatives fail – seriously?

We have all read it, probably even plenty of times: ‘70% of all change initiatives fail’. Indeed, this “fact” celebrates its 30th birthday next year (Hammer and Champy, Reengineering the Corporation, 1993). It appears in virtually every article of the HBR’s ‘10 Must Reads on Change Management‘ (2010), and the likes of McKinsey and Deloitte… Read More »

Have you been to Lake Wobegon?

The name might sound strange, but I’m sure you have come across this effect many times in your daily private and business life: Lake Wobegon Effect (in social psychology also called illusory superiority). It describes the human tendency to overestimate one’s own abilities and achievements in relation to others. Among many others, it has been… Read More »

Lake Wobegon Effect & Change

The name might sound strange, but I’m sure you have come across this effect many times in your daily private and business life: Lake Wobegon Effect (in social psychology also called illusory superiority). It describes the human tendency to overestimate one’s own abilities and achievements in relation to others. Among many others, it has been… Read More »

Stimulating the thirst for change

I felt inspired this week by an opinion piece written by Jan C. Weilbacher in this month’s issue of Changement (German only) and want to share these insights. In his article, Jan tries to encourage the transfer of learnings and best practices from marketing to change management. To underpin this he differentiates the dark side… Read More »

Communicating change – who should (and who shouldn’t)

Communicating change is true teamwork. Changing routines – sometimes even beliefs and mindsets – is not an easy (t)ask, and it takes constant communication, education, and leadership to make it happen. I keep emphasizing that all organizational change is nothing less but the sum of many small and individual changes. And convincing an individual to… Read More »

50 Reasons Why We Cannot Change

I recently stumbled across the story of E.F. Borisch. He was a product manager for Milwaukee Gear Company – a middle-size gearbox manufacturer in the US. Apparently frustrated with the level of progress in his own company, he sat down and wrote the article Fifty Reasons Why We Cannot Change which was published in the… Read More »